(405) 372-1300

Office Policies & Mission

Scheduling Guidelines

We recognize that most of our patients have obligations during the day, usually involving work or school. When orthodontic treatment begins, some of your appointments may conflict with work or school schedules. One of our goals is to have as few of these inconveniences as possible. To help us achieve our goal, we have devoted considerable time and effort to establishing the following scheduling guidelines.

Shorter Appointments

You may be amazed at how quickly orthodontic adjustments can be made. These appointments can be scheduled at various times during the day. As you can imagine, after school appointments are booked very heavily so that as many patients as possible do not have to miss work or school. We are happy to provide you with a written medical excuse slip to avoid an unexcused absence from work or school.

Longer Appointments

Longer appointments are scheduled during school and work hours. In this way, an entire afternoon is not committed to one or two patients. Instead, we are able to accommodate as many families as possible.

Late Arrival and Rescheduled Appointments

We realize that, once in a while, unforeseen circumstances arise which may cause you to change or overlook your appointment. We will do our best to reschedule your visit as soon as possible. Because our schedule is carefully designed, arriving late for your appointment can create a problem. Each procedure in our office is allotted a certain amount of time. Late arrival or a series of rescheduled visits may not allow us to complete the necessary procedure. This may result in a delay of your treatment and possible extension of the total treatment time. If it appears that you will be running late or need to change your appointment, kindly call our office to let us know. We will gladly reschedule your visit.

Emergency Appointments

Our goal is to accommodate you as soon as possible based on the urgency of the situation. If you have a problem with your appliances, please call the office before you come in. This will allow us to assess the problem and determine the appropriate amount of time needed for your visit. If you arrive with broken appliances without advance notice, you may need to be rescheduled. We ask for your understanding if a return visit is required to make necessary adjustments so that we respect the valuable time of all of our scheduled patients.

Michael Henneberry, D.D.S., M.S.

1518 W. 8th Ave. • Stillwater, OK 74074 • 405.372.1300405.372.0037info@henneberryortho.com

Monday – Thursday: 7:30 a.m. – 5:00 p.m. • Friday: 8:00 a.m. – 12:00 p.m. (business office only)